Cognition
Having a conversation with someone who has dementia can be challenging,
stressful, and frustrating for both of you. But there are ways you can make it
easier. Start by eliminating any distracting sounds, like turning off the TV or
radio before speaking to reduce the noise level. Put yourself at the Veteran’s
eye level. Make eye contact. Call them by their name. Additional strategies
include:
-
Use plain language.
-
Give simple, specific, step-by-step instructions.
-
Repeat or rephrase instructions if needed.
-
Ask “yes or no” questions.
-
Let them make simple choices.
-
Limit the number of choices when a decision is needed.
Having a conversation with someone who has dementia can be challenging,
stressful, and frustrating for both of you. But there are ways you can make it
easier. Start by eliminating any distracting sounds, like turning off the TV or
radio before speaking to reduce the noise level. Put yourself at the Veteran’s
eye level. Make eye contact. Call them by their name. Additional strategies
include:
-
Use plain language.
-
Give simple, specific, step-by-step instructions.
-
Repeat or rephrase instructions if needed.
-
Ask “yes or no” questions.
-
Let them make simple choices.
-
Limit the number of choices when a decision is needed.
While you are communicating with your loved one, try to:
-
Take a deep breath – do not act tense or in a hurry.
-
Keep a calm tone and do not shout.
-
Be positive and reassuring.
-
Speak in a normal voice — do not use baby talk.
-
Use a gentle touch to keep the Veteran engaged.
-
Give the Veteran plenty of time to find their own words without filling in.
-
Be understanding and open about the Veteran’s frustrations and concerns.
-
Be patient. Remember, problems communicating are symptoms of an illness.
-
Say please and thank you.
-
Do not talk about the Veteran as if they are not there.
-
Try not to interrupt.
-
Do not say “I already told you” or “Don’t you remember?”
It is normal to get frustrated. If you are not making progress, take a break.
Try again later when the Veteran is in a good state to communicate. For example,
they may be easier to talk with in the morning, or after a meal or rest.
Be calm, patient, and positive
While you are communicating with your loved one, try to:
-
Take a deep breath – do not act tense or in a hurry.
-
Keep a calm tone and do not shout.
-
Be positive and reassuring.
-
Speak in a normal voice — do not use baby talk.
-
Use a gentle touch to keep the Veteran engaged.
-
Give the Veteran plenty of time to find their own words without filling in.
-
Be understanding and open about the Veteran’s frustrations and concerns.
-
Be patient. Remember, problems communicating are symptoms of an illness.
Be respectful
Say please and thank you.
-
Do not talk about the Veteran as if they are not there.
-
Try not to interrupt.
-
Do not say “I already told you” or “Don’t you remember?”
Try again later
It is normal to get frustrated. If you are not making progress, take a break.
Try again later when the Veteran is in a good state to communicate. For example,
they may be easier to talk with in the morning, or after a meal or rest.