Being an Advocate

Advocacy involves basic communication skills, listening to what others have to say, and talking about what is important to you. Being an advocate for a Veteran in your care can involve:

Getting the facts

Knowing what you want in a situation

Planning your strategy

Being firm and persistent in a cooperative manner

Maintaining your credibility by expressing your concerns as a partner in the Veteran's care, not through confrontation

Being aware of the benefits, programs, and services to which you and the Veteran are entitled.

1.     Before a healthcare visit:
Talk with the Veteran (when possible) and write down the questions you both have for the health care team

2.     Make a list of symptoms and changes since the Veteran’s last visit

3.     Put together a current list of all medications

4.     Confirm the appointment

1.     During the visit:
Describe symptoms and changes

2.     Ask questions, especially related to medications and any changed behavior

3.     Record and discuss provider’s instructions and recommendations

1.     After the Visit:
Review notes with the Veteran

2.     Fill prescriptions

3.     Update the Veteran’s patient file

4.     Call for test results

5.     Make follow-up or referral appointments